On March 9, 2026, the DILG National Capital Region successfully completed the Organizational-Level National Quality Management System (NQMS) Final Assessment and Closing Meeting conducted via Zoom, recording zero (0) Nonconformities (NC) and only two (2) Opportunities for Improvement (OFIs) as noted by the auditors. This outcome highlights the Region’s commitment to maintaining high standards in its processes and delivering efficient and quality public services.

The assessment was led by DILG-NCR Regional Director Maria Lourdes L. Agustin, CESO III and Assistant Regional Director Atty. Ana Lyn R. Baltazar-Cortez, CESO IV, and was facilitated by Finance and Administration Assistant Division Chief Rhodalyn O. Panganiban and Administrative Asssistant IV Michael L. Fanoga.

DILG-NCR City Directors, MLGOO, Division Chiefs, members of the QMS Secretariat, as well as process owners from both the regional and field contingents of the Department were also in attendance. Their active participation and collaboration throughout the assessment process contributed to this successful result, demonstrating the teamwork, dedication, and professionalism of the DILG-NCR staff.

In closing, the successful completion of the Organizational-Level National Quality Management System (NQMS) Final Assessment stands as a testament to the unwavering commitment of DILG-NCR to excellence in governance and public service. This achievement reflects not only the strength of the Region’s systems and processes but also the collective dedication, professionalism, and collaborative spirit of its leaders and personnel. 

As DILG-NCR continues to strengthen its quality management practices, the Region remains steadfast in its mission to uphold transparency, efficiency, and service excellence in support of responsive and effective local governance.