Citizen's Charter

Feedback and Redress Mechanism

Please let us know how we have served you by doing any of the following:

- Accomplish or Feedback Form available in the offices and put in the drop box at the Public Assistance and Complaints  Desk

- Send your feedback through e-mail ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) or call us at Telephone numbers: 

       (02) 455-6385 / 453-4748 / 4540279

- Talk to our OFFICER OF THE DAY

If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by the Officer

of the Day at the Public Assistance and Complaints Desk.

THANK YOU for helping us continously improve our services.

May 29, 2017


Transparency Seal

Attached Agencies

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